A Fábrica dos Chapéus - Online Shopping

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Online Shopping

Ordering Online:

Search in our virtual shop the models of different styles, colours and materials. After you find the hats you like, just follow these simple steps to order it.

Add the item to your shopping bag:

Make sure the size, colour and quantity are correct.

“Continue Shopping” or “Proceed to Checkout”:

If you wish to buy any other items please press the button “Continue Shopping,” if you don’t wish to add any more items please press “Go to Shopping Bag”.

Payment Options:

You can now choose between paying your order by bank transfer or with Paypal/Credit Card (Mastercard/Visa/American Express)

Deliver and Invoice Data:

Please fill in the shipment data and the invoice data. Registration in our client database is not required. You can make a purchase without Loggin In".

Order Confirmation:

After you complete your order you will receive an email with your order confirmation.

Deliver Timetable:

After receiving the payment all orders are prepared and shipped in 24h (except weekends and holydays). Shipments to Europe take an average delivery time of 3 to 5 working days. Please check the table below:

Destination Maximum time of delivery
Continental Portugal 1 to 2 business days
Azores and Madeira 3 to 5 business days
Spain 2 to 3 business days
Spain Islands 3 to 5 business days
Rest of Europe 5 to 7 business days
Rest of the World 7 to 12 business days

NOTE: As soon as the order leaves our premises you will receive an email with the tracking number, so you can follow the shipment online.

Cost of Shipment:

The cost of the shipment depends on the weight and volume of your order. The exact amount is mentioned in your shopping basket. Please check the table below:

Nº of Hats Portugal Europe Rest of the World
1 4,00 € 10,00 € 20,00 €
2 5,00 € 12,50 € 25,00 €
3 or 4 5,00 € 16,00 € 50,00 €
5 or more 5,00 € 18,00 € 75,00 €

We offer the shipping costs to purchases superior to:

Destination Amount
Portugal > 100,00 €
Europe > 350,00 €
Rest of the World > 650,00 €

Return Policy:

We want you to be completely satisfied with every purchase you make in our virtual shop. If you want, you can change your hat for any other of your preference. To return it you should send us the hat back in the following 21 days after you receive it, with the indication of your order number. If the hat is in perfect condition, you willl be assigned a credit with the value of your hat, to use in a new purchase. You should send the hat to our address: Rua da Rosa n.º 118. Bairro Alto. 1200-383 Lisboa Portugal. These shipping costs are paid by the customer.

Purchases made in December (Christmas) can be exchanged until January 15th of the following year.

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